1. Introduction

AFJ Events Management (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our services, visit our website, or interact with us.

By using our website and services, you consent to the terms of this Privacy Policy, which complies with:
✅ UAE Federal Data Protection Law (No. 45 of 2021)
✅ General Data Protection Regulation (GDPR) for EU users

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2. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Data (e.g., name, email, phone number, company details)
• Event Registration & Booking Details (e.g., attendee information, preferences, and requirements)
• Payment & Transaction Data (e.g., billing information, invoices)
• Technical Data (e.g., IP addresses, browser type, device details, and website usage analytics)
• Uploaded Documents (e.g., exhibitor registration forms, contracts, and permits)

We only collect information necessary for event management, customer service, and legal compliance.

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3. How We Use Your Information

We process personal data for the following purposes:

• To provide and manage our event services, registrations, and bookings
• To facilitate event permits and compliance with UAE regulations
• To process secure payments and invoices
• To communicate with you regarding event updates, inquiries, and support
• To improve our website, services, and customer experience
• To comply with legal obligations, GDPR, and UAE data protection laws

We do not sell, rent, or share your personal data with third parties for marketing purposes.

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4. Legal Basis for Data Processing (GDPR Compliance)

For users in the European Union (EU), we process personal data based on the following lawful grounds:

• Contractual Obligation – When data is necessary for providing our services
• Legal Compliance – When required by UAE or international regulations
• Legitimate Interest – To improve our services, prevent fraud, and enhance security
• User Consent – For email marketing and tracking technologies (users can withdraw consent anytime)

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5. Data Storage & Security

AFJ Events Management stores all user data on Chemicloud.com servers, which adhere to strict data retention and access control policies. Our security measures include:

• Encrypted storage to protect personal and financial information
• Secure access controls to limit unauthorized access
• Regular backups to ensure data integrity and availability
• Compliance with Chemicloud’s security policies and retention guidelines

We retain personal data only for as long as necessary to fulfill business, contractual, and legal obligations.

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6. Third-Party Services & Data Sharing

We may share necessary personal data with:

• Event partners and vendors involved in organizing your booked events
• Payment processors for secure transactions
• Regulatory authorities if required by UAE law
• Hosting provider Chemicloud.com, which stores our website data securely

All third-party service providers are required to follow strict data protection and confidentiality agreements.

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7. Your Rights & Choices (GDPR & UAE Compliance)

You have the right to:

• Access your personal data and request a copy
• Correct inaccurate or incomplete data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications
• Restrict processing in certain cases
• Request data portability (for EU residents)

To exercise any of these rights, please contact us at hello@afjevents.com.

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8. Cookies & Tracking Technologies

Our website may use cookies, tracking pixels, and analytics tools to enhance user experience.

• Essential cookies (required for website functionality)
• Performance cookies (track visitor behavior for optimization)
• Marketing cookies (used for advertising and retargeting)

Users can manage cookie preferences via browser settings or opt-out of tracking via our cookie consent banner.

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9. Compliance with UAE & International Data Protection Laws

AFJ Events Management complies with the following:

🔹 UAE Federal Data Protection Law (No. 45 of 2021) – Governing the collection, processing, and storage of personal data within the UAE.
🔹 GDPR (General Data Protection Regulation) – Applicable to EU users regarding data protection rights.
🔹 Chemicloud’s Data Retention Policies – Our data is stored securely on Chemicloud servers with strict access control.

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10. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on our website with a revised effective date. We encourage users to review this page regularly.

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11. Contact Us

For any privacy-related inquiries, data access requests, or policy clarifications, please contact us:

📍 AFJ Events Management
📧 Email: hello@afjevents.com
📞 Phone: +971 4 287 3477
🌐 Website: www.afjevents.com

By using our services, you agree to this Privacy Policy.